teamstar
Frequently Asked Questions
Club Admins
Can a club have more than one club administrator?
There can be multiple Club Administrators for each club, existing Club Admins can add additional Club Admins as required. The process of creating a new Club Admin will send the individual an email with their log in details.
do player stats appear back in revo?
Player stats will no longer appear in REVO, they will be recorded in TeamStar Eligibility.
how frequently are registered players from revo downloaded into TeamStar Manager?
The download frequency can occur daily during peak periods ( eg 4 weeks before the start of the season) and weekly during the rest of the season.
can a registered player play for two clubs, so for example, we have juniors who play at another club but will play in a senior team for us?
If a player is a member in more than 1 club, they will appear in each club. It will be up to each Club to ensure that they are only added to the relevant teams - i.e. a player who is playing Juniors with Club A and Seniors with Club B should not be selected as a Junior in Club B - exactly the same as the current situation.
Team Managers
How do new team managers get created?
One of the TeamStart Club Admins or one of the existing Team Managers (from the team) can add additional TeamStar Team Managers. New TeamStar Team Managers will receive an email invitation to activate their account.
can a team manager also be a player?
Yes, they can. The individual will have a Team Manager account using their email address and Player profile using their mobile number.
are juniors included in TeamStar?
Yes, juniors will also be incorporated into TeamStar Manager.
At the end of the game, do both teams see each other’s team lists?
Yes, the team list of each team is visible to both teams.
Do we need to get the mobile number of umpire?
Yes, the full name and mobile number of the umpire important to allow the system to send the umpire a verification text message.
How long has TeamStar been going?
TeamStar started in 2022, after getting tired of the spreadsheet shuffle that managers from hockey all over Perth, we decided to build TeamStar.
Players
do players need to login to the system?
No, players are identified by their mobile number. They will be sent notifications to their mobile number. TeamStar is able to recognise a player by their mobile number.
can a player belong to multiple teams and receive notifications from each team?
Yes, a player is able to belong to multiple teams. The player will be able to see the fixtures for each team they have been selected in.
Is there a fee for the text messages?
There is no additional cost for the text messages that relate to messaging team managers, game availability confirmation (to players), and request to submit votes (to players).